Rule

Article 1 (Scope)

Accommodation and associated agreements entered into between the Hotel and guests shall be subject to the provisions of this Agreement, and any items not specified in this Clause shall be subject to law and generally established practices.
2. Notwithstanding the provisions of the preceding paragraph, this Clause shall take precedence provided that the Hotel adheres to the Clause in a way that does not violate the law and established practices.

Article 2 (Applying for an Agreement)

Guests wishing to apply to the Hotel for an accommodation agreement shall provide the following information to the Hotel.
(1)Name of guest(s)
(2)Date of stay and scheduled arrival time
(3)Accommodation charge
(4)Other information required by the Hotel
2. In the event that guests request to extend their stay beyond the period stated in (2) above, the Hotel shall treat this as an application for a new agreement when the request to extend the stay period is made.

Article 3 (Establishing an Agreement)

The accommodation agreement shall be established when the Hotel consents to the application mentioned in the previous article. However, this shall not apply if it is proved that the Hotel did not consent to the application.
2. When the accommodation agreement is established, guests shall pay the application fee determined by the Hotel by the date specified by the Hotel.
3. The application fee shall first be allotted to the accommodation charge to be ultimately paid by the guest, and it shall be allotted to damages and then compensation if a matter applying to the provisions of Articles 6 and 16 arises. If there are remaining funds, it shall be refunded when paying the charge stipulated in Article 11.
4. If the application fee mentioned in paragraph 2 above is not paid by the date specified by the Hotel in accordance with the provisions set forth in the same paragraph, the accommodation agreement shall become ineffective. However, this shall only apply if the Hotel notifies the guest when specifying the payment date of the application fee.

Article 4 (Special Conditions when Application Fee is not Required)

Irrespective of the provisions set forth in paragraph 2 of the previous article, the Hotel may allow special conditions whereby the application fee does not have to be paid following establishment of the agreement.
2. In the event that the Hotel does not specify the payment date mentioned in paragraph 2 of the previous article when consenting to the application for an accommodation agreement, the special condition mentioned in the previous paragraph shall be allowed.

Article 5 (Refusal to Enter Into an Accommodation Agreement)

The Hotel may refuse to enter into an accommodation agreement in event of the following.
(1)When the accommodation application does not comply with this Clause;
(2)When there are no guest room vacancies;
(3)When it is believed that the accommodation applicant may commit an act contrary to the provisions of a law, and public order or morality;
(4)When it is believed that the accommodation applicant corresponds to any of the following from (i) to (iii);
(i) Organized crime group specified in Article 2 (item 2) (item 77 of the 1991 law) relating to the Act on Prevention of Unjust Acts by Organized Crime Group Members (hereinafter referred to as an “Organized Crime Group”); organized crime group members specified in Article 2 (item 6) of the same law (hereinafter referred to as an “Organized Crime Group Member”); and an organized crime associate member or person involved in an organized crime group or any other antisocial force;
(ii) When an Organized Crime Group or Organized Crime Group Member is a corporation or other organization that manages business activities; and
(iii) A member of the corporation and its officers corresponds to an Organized Crime Group Member.
(5)When the accommodation applicant uses speech or behavior that may significantly inconvenience other guests;
(6)When it is believed that the accommodation applicant is a carrier of an infectious disease;
(7)When demands regarding accommodation are made by using violence or are excessive;
(8)When accommodation cannot be allowed due a natural disaster, trouble with the facilities or for any other unavoidable reason; and
(9)When it is feared that the accommodation applicant is a drunkard, or similar, that may significantly inconvenience other guests, and may use speech or behavior that significantly inconveniences guests.

Article 6 (Guests’ Right of Cancellation)

Guests may apply to the Hotel to cancel the accommodation agreement.
2. In the event that all or part of the accommodation agreement is canceled due to circumstances attributable to the guest (excluding cases when the guest cancels the accommodation agreement before the hotel seeks payment for the application fee in accordance with the provisions of Article 3 (item 2) by a specified payment date), the Hotel shall receive the penalty amount specified in the attachment.
3. In the event that the guest does not arrive at the Hotel by midnight of the scheduled date of stay without contacting the Hotel, the Hotel may consider that the accommodation agreement has been canceled by the guest.

Article 7 (Hotel’s Right of Cancellation)

The Hotel may cancel the accommodation agreement in event of the following.
(1)When it is believed that the guest has committed or may commit an act contrary to the provisions of a law, and public order or morality with regard to accommodation;
(2)When it is believed that the guest corresponds to any of the following from (i) to (iii). (i) Organized Crime Group, Organized Crime Group Member, organized crime associate members, a person involved in an organized crime group, or any other antisocial force;
(ii) When an Organized Crime Group or Organized Crime Group Member is a corporation or other organization that manages business activities; and
(iii) A member of the corporation and its officers corresponds to an Organized Crime Group Member.
(3)When the guest uses speech or behavior that may significantly inconvenience other guests;
(4)When it is believed that the guest is a carrier of an infectious disease;
(5)When demands regarding accommodation are made by using violence or are excessive;
(6)When accommodation cannot be allowed due to a force majeure such as a natural disaster.
(7)When it is feared that the accommodation applicant is a drunkard, or similar, that may significantly inconvenience other guests, and may use speech or behavior that significantly inconveniences guests; and
(8)When the guest smokes in bed, misuses fire-extinguishing equipment or fails to obey other terms and conditions determined by the Hotel.
2. When the accommodation agreement is canceled by the Hotel based on the provisions of the preceding paragraphs, we will not receive charges for accommodation services that the guest has still not received.

Article 8 (Accommodation Registration)

Guests shall register the following information at the front desk on the day of their stay.
(1)Guest’s name, age, sex, address, and occupation
(2)In the case of foreign nationals - nationality, passport No., place and date of entry into Japan
(3)Place and scheduled time of departure
(4) Other information required by the Hotel
2. Guests wishing to pay the charge by a method whereby the charge may be changed to a currency accepted by the Hotel, they shall state this when registering as mentioned in the previous paragraph.

Article 9 (Guest Room Use Time)

Guests may stay in the Hotel’s guest room from 3.00 p.m. to noon the following day. However, when staying for consecutive nights, guests may stay in the room for the entire day excluding the days the guest arrives at and leaves the Hotel.
2. Notwithstanding the provisions of the previous paragraph, the Hotel may allow guest rooms to be used beyond the times stipulated in the said paragraph. The following additional charges will be required in this case,
(1)30% of the room charge until 1 p.m.
(2)60% of the room charge until 2 p.m.
(3)90% of the room charge until 3 p.m.

Article 10 (Strict Observance of Terms and Conditions)

While inside the Hotel, guests shall adhere to the terms and conditions determined by the Hotel and displayed inside the Hotel.

Article 11 (Payment of Charge)

Payment of the accommodation charge owed by guests shall be paid at the front desk when arriving at the Hotel or when requested by the Hotel, and payment shall be in cash or by a method accepted by the Hotel.
2. After the Hotel has provided a guest room to the guest and the room can be used, the accommodation charge shall be charged even if the guest voluntarily does not stay in the hotel.

Article 12 (Responsibilities of the Hotel)

In the event that the Hotel inflicts damages on guests in the performance or non-performance of the accommodation agreement and its related agreements, the Hotel shall compensate those damages. However, this shall not apply if this is not attributable to the Hotel.

Article 13 (When Contracted Guest Rooms Cannot Be Provided)

When the Hotel cannot provide a contracted guest room to a guest, the Hotel shall, with the agreement of the guest, attempt to arrange a stay at another accommodation facility under conditions as similar as possible. 2. Notwithstanding the provisions of the previous paragraph, if a different accommodation facility cannot be arranged, the Hotel shall reimburse the guest by paying an amount equivalent to the accommodation charge under the same conditions as those specified in the previous paragraph, and that reimbursement sum shall be allotted to the compensation for damages. However, that sum shall not be reimbursed if a guest room cannot be provided for reasons not attributable to the Hotel.

Article 14 (Handling Deposited Articles)

In the event that an item deposited by guests at the front desk is lost or damaged, the Hotel shall compensate the guests unless it is attributable to a force majeure. Front desk will not take care of cash and valuables, so please store such items in a safety box in the rooms.
2. In the event that items or cash or valuables brought into the Hotel by guests, which are not deposited at front desk, are lost or damaged due to the malicious intent or gross negligence of the Hotel, the Hotel shall reimburse those damages.
However, if the guest does not declare in advance the type or value of the deposited item, the damages reimbursed by the Hotel shall be limited to ¥150,000.

Article 15 (Storage of Guests’ Baggage and Belongings)

If a guest’s baggage arrives at the Hotel before their stay, the Hotel shall be responsible for storing the baggage provided that the Hotel has agreed in advance, and the Hotel will hand over the baggage to the guest at check in.
2. If guests accidentally leave their baggage or belongings in the Hotel after checking out, the Hotel, after verifying the owner, shall contact the said owner and seek further instruction.
However, if there are no instructions from the owner or the owner cannot be verified, the item shall be stored for seven days including the day of discovery and then delivered to the nearest police station.
3. The responsibility of the Hotel to store guests’ baggage and belongings stated in paragraph 2 above shall conform to the provisions in paragraph 1 of the previous article in the case of paragraph 1 and the provisions in paragraph 2 of the same article in the case of the previous paragraph.

Article 16 (Responsibilities of the Guest)

If the Hotel incurs damages due to the malicious intent or negligence of the guest, the said guest shall compensate the Hotel.
*Article 6 (Guests’ Right of Cancellation) - 2

Table 1

1. % is the ratio of damages to guests.
2. If the agreement period is shortened, the penalty charge will not apply to the cut period and applicants will only pay a one-day (first day) penalty.
3. If some members of a group reservation (15 people or more) cancel 10 days prior to the scheduled stay (if application is received later than that day, then that day will apply) and the number of people equals 20% (rounded up to the nearest whole number) of the number of people due to stay, a penalty charge will not apply.